Privacy Policy for Dayla Life & Health Insurance Group LLC
Effective Date: August 18, 2026
Website: dlhinsurancegroup.com
1. Introduction
Dayla Life & Health Insurance Group LLC ("Dayla," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and safeguard information when you visit dlhinsurancegroup.com, submit information through our website, request a Free Coverage Check-Up, schedule an appointment, communicate with us, or otherwise use our services.
Please review this Privacy Policy carefully. By using our website or voluntarily providing information to us, you acknowledge the data practices described in this policy.
2. Information We May Collect
The information we collect depends on how you interact with us and may include:
- Contact and Identification Information: Information you voluntarily provide, such as your name, email address, telephone number, mailing address, date of birth, and other information needed to respond to your request.
- Insurance and Coverage Information: Information you voluntarily provide regarding your current or requested insurance coverage, coverage needs, household or family circumstances, and other information relevant to helping you explore insurance options.
- Health-Related Information: If necessary for an insurance inquiry, application, or coverage review, you may voluntarily provide health-related information. We request that you provide only information reasonably necessary for the insurance service you are seeking.
- Appointment and Communication Information: Information submitted when you request a Free Coverage Check-Up, schedule an appointment, complete a form, call us, email us, or otherwise communicate with our agency.
- Device and Usage Information: Certain information may be collected automatically when you use our website, such as IP address, browser type, device information, pages visited, referring pages or URLs, approximate location derived from IP address, and information about how you interact with the website.
- Cookies and Similar Technologies: We and service providers that support our website may use cookies, pixels, tags, and similar technologies for website functionality, analytics, performance measurement, security, and, where applicable, advertising or campaign measurement.
3. How We May Use Information
We may use information we collect to:
- Respond to inquiries and requests for information.
- Provide and administer Free Coverage Check-Ups.
- Schedule and manage appointments.
- Help consumers explore insurance products and coverage options.
- Provide insurance-related services requested by consumers.
- Communicate regarding appointments, inquiries, applications, coverage, or services.
- Operate, maintain, secure, troubleshoot, and improve our website and services.
- Understand website usage and measure website or advertising performance.
- Prevent fraud, misuse, security incidents, or other harmful activity.
- Maintain business and regulatory records where required.
- Comply with applicable laws, regulations, legal processes, and governmental requests.
- Send marketing communications where permitted by law and consistent with applicable consent requirements.
4. How Information May Be Disclosed
We do not disclose personal information indiscriminately. We may disclose information when reasonably necessary to operate our business, provide requested insurance services, or comply with legal requirements, including in the following circumstances:
- Insurance Carriers and Insurance-Related Partners: When necessary to provide a service you request, obtain information about coverage options, process an application, or otherwise assist with an insurance transaction.
- Service Providers: We may use third-party providers that help us operate our website and business, including website hosting, customer relationship management, scheduling, communications, analytics, security, advertising measurement, and other technology services.
- Legal and Regulatory Requirements: We may disclose information when required or permitted by applicable law, regulation, court order, legal process, or governmental request.
- Protection of Rights and Security: We may disclose information when reasonably necessary to protect our rights, users, business, systems, or the safety of others, or to investigate suspected fraud or security incidents.
- Business Transactions: Information may be transferred as part of a merger, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.
5. Cookies, Analytics and Advertising Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic and visitor interactions, improve website performance, and measure the effectiveness of marketing or advertising campaigns.
Depending on the services enabled on our website, third-party technology providers may receive information about interactions with our website. Browser settings and other available privacy controls may allow you to limit or block certain cookies. Disabling cookies may affect some website functionality.
6. Communications, Email and Text Messages
If you provide your contact information and request that we contact you, we may communicate with you regarding your inquiry, appointment, coverage review, application, or requested services using the contact information you provide.
Marketing communications, including marketing email or text messages, will be sent only as permitted by applicable law and subject to any consent requirements that apply. Where an opt-out method is provided, you may use that method to stop applicable marketing communications. Opting out of marketing communications does not necessarily prevent communications needed to respond to or service a request you initiated.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Data Retention
We may retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business and insurance records, satisfy legal or regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests. Retention periods may vary depending on the type of information and applicable requirements.
9. Your Choices and Privacy Requests
Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of certain personal information we maintain about you. Some information may need to be retained where required or permitted by law, regulation, contractual obligation, or legitimate business recordkeeping requirements.
You may also opt out of applicable marketing communications by following the opt-out instructions included in those communications or by contacting us.
10. Third-Party Websites and Services
Our website may contain links to websites, applications, insurance carriers, enrollment platforms, scheduling services, or other services operated by third parties. Their privacy practices are governed by their own policies. Dayla Life & Health Insurance Group LLC is not responsible for the privacy practices or content of third-party websites or services.
11. Children's Privacy
Our website and insurance services are intended for adults and are not directed to children under 13. We do not knowingly solicit personal information directly from children under 13 through this website. Parents or legal guardians may provide information concerning dependents when reasonably necessary for insurance-related services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements. When we update this policy, we will post the revised version on this page and update the Effective Date above.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact:
Dayla Life & Health Insurance Group LLC
2330 Scenic Highway, Suite 911
Snellville, GA 30078
Phone: 1-888-877-4074
Email: corporate@dlhinsurancegroup.com